would love to hear from you, please use our contact details below!

We do respect your privacy!
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. We will only contact you to provide details of your transactions with us and may occasionally contact you with informtion of special offers. If you have any questions, please feel free to call or email us.

Shipping and Returns Policy

Pay for our Maternity and New Mum clothing securely with Paypal through which we accept most major credit cards. We offer a flat rate postage costs and offer shipping worldwide. Postage is free for all UK orders and in most cases despatched 1st class Royal Mail or other courier. Most will require a signature on receipt to ensure safe delivery, we therefore recommend that you provide us with a delivery address where you will be available to sign for your parcel during business hours.

For all international destinations please contact us and we will provide an estimate. Credit card payments will automatically convert to GBP value on your statements

Parcels are sent by courier and will require a signature upon delivery.

You should expect to receive your parcel in about 3-5 working days within UK, 10-14 days for international deliveries.

Shipments outside of UK may be subject to import duties and taxes, which are the responsibility of the recipient. Rates vary by country and by what was ordered so we are not able to supply an estimated cost. Contact the recipient's customs offices for more information.

Orders that are returned to us due to an incomplete or incorrect address provided will not be returned to the customer and will only be resent at the customer's expense. Additionally, orders that are abandoned by the customer, for whatever reason, will not be returned to the customer and will only be resent at the customer's expense.

Our returns policy is simple, if not entirely satisfied with your item(s), simply return the item in its original condition within 7 days of receiving the item, for an exchange or refund.

Refunds will be credited in the same form as they were paid if an item is returned within 7 days of receipt.
Refunds are processed within 7 days of receipt of return. We are happy to exchange for a different size of the same item only if its available at that time. Items must be unworn and unwashed. All items are sold as label size suggests, we cannot be responsible or guarantee that an item will fit. Be sure to enquire if not sure of the correct size for you.

To return Maternity or New Mum item(s), please include the packaging slip that you received with your parcel and indicate the reason for the return. Send the returned item(s) by registered mail to the address which appears at the top of the packaging slip. No responsibility will be taken for items lost in transit, we therefore strongly recommend you register and/or insure your parcel. Goods must be returned within 7 days - unworn and unwashed.

Please make sure your name, address, phone number and instructions are clear on any correspondance to Lafeenoire Maternity

We aim to ship your order within 7 days, as all items purchased are in stock. We source items especially to sell to you so there will never be a time when you see 'Out of Stock' on our site. When items are no longer available they are no longer in our online shop.

All colours of garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this web site due to computer picture resolution and individual monitor settings.
Offers available until stocks sell out.

Our rights:
* to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
* that all orders are subject to availability of stock.
* to take reasonable steps to verify that the order and credit details are bona fide.

Miscellaneous Details:

All items are tagged with our Lafeenoire brand labels as we are the supplier of The Black Fairy Collection, regardless of the original brand of the item. Well known high street or overseas brand are selected to make up our collection. Labels are  defaced discretely to prevent store returns.

Special offers/promotions:

May be withdrawn at anytime without notice

We sincerely hope our site is easy to navigate, simply select your size via the size category tabs and browse to your hearts content!

Contact us to be added to our confidential Lafeenoire Maternity mailing list.

Seeking a gorgeous maternity bridal or bridesmaid dress for that one special occasion. Why not hire from our selected and very reasonably priced maternity bridal and maternity bridesmaids dresses.

TERMS OF HIRING:

The terms of our hiring of maternity bridal and bridesmaid dresses are confirmed once you accept, sign and return a copy of this  agreement to us either by fax, email or post. We will forward the agreement to you by email.

Hiring period is for 3 working days. Your dress will be shipped to you two days before the event on next working day delivery. It is advisable to contact us by email to inform us on the date you expect to wear the dress.

Lafeenoire Maternity hires goods on the understanding that they will be returned in an undamaged condition and the customer will be responsible for, and indemnify Lafeenoire Maternity against any loss or damage to the goods, at their current selling value, whilst for hire. For the avoidance of doubt, our customer is the person who has paid for the hire of the garments and is therefore deemed to have placed that order. We pride ourselves on hiring to you the most glorious gowns so we do really want you to enjoy them and to return them in great condition.
Outfits can be booked at least 3 days before the event to one month in advance. The hire charge for a dress is paid in full to reserve the dress. A refundable deposit of an equal amount to the cost of the hire must be paid to cover possible damage prior to release of goods. The refundable deposit can be paid for by secure payment as though purchasing the item online(payment details will be forwarded once paid for the hiring cost), or by prior agreement, by cheque payable to R Bloom. Plus the cost of hiring the goods.

Please post your hired item back to us on next working day after the event. For example, if the event is on a Tuesday, please ship on the Wednesday for us to receive on the Thursday. If the event is on a Saturday, please ship on the Monday after the event to arrive on Tuesday. It is advisable to use a courier service or trackable delivery as we are not held responsible for items lost or misplaced in the post.

Overdue returns by :
24 - 48 hours will incur an additional fee of £15.00
48 - 36 hours will incur an additional fee of £20.00
Four days up to Seven days will incur a fee of £30.00
After seven days there will be a charge at the value of the hiring cost for the item which is 100%.

EXTEND HIRE PERIODS

You can hire your dress for longer should you wish to do so, this is especially for those who marry abroad. The extended hire period can be up to an additional 2 weeks and costs £25.00 per week per outfit. The dates must be agreed with us prior to placing your order, either by phone or email.

CANCELLATIONS:

If you cancel your order or part of your order two weeks prior to the date of your wedding or event you will receive a full refund for those cancelled items.

If a cancellation is made one week prior to the date of the wedding a 50% refund will be given. Cancellations less than 7 days prior to the wedding will not be eligible for a refund. You will appreciate that your order will be reserved for you and not hired to another customer during this time. All notices of cancellations must be made in writing and a cancellation number will be issued as evidence of the cancellation being made.

All hired items are professionally cleaned and dry cleaned.
There are no hidden charges and the cost of hiring includes the dry cleaning fees.

COUNTRIES ELIGIBLE FOR OUR HIRING SERVICES:

PLEASE NOTE WE ONLY OFFER THE HIRING SERVICES TO CUSTOMERS IN THE UK. WE REGRET THAT THIS OFFER IS NOT AVAILABLE TO INTERNATIONAL AND EIRE.

You are welcome to contact us for further details on 0845 6443894 prior to hiring.