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Terms and Conditions
We hope you enjoy shopping for maternity clothes and pregnancy accessories on our site. If you are unsatisfied for any reason please dont hesitate to contact us at sales@lafeenoire.com P We do respect your p Shipping and Returns Policy Pay securely and safely with Paypal, Moneybookers or with your Credit/Debit card. We also take telephone orders and accept payment by cheque. We offer competitive rates of postage and offer shipping worldwide. Postage is just £4.95 for UK orders and in most cases despatched by Royal Mail or various couriers. UK Postage is free over £50, unless otherwise stated. Large parcels will require a signature on receipt to ensure safe delivery, we therefore recommend that you provide us with a delivery address where you will be available to sign for your parcel during business hours. For all international destinations postage charges vary but are clear upon checkout. Credit card payments will automatically convert to GBP value on your statements. Payment is always required prior to despatch You should expect to receive your parcel withinin about 3 to 7 working days within Shipments outside of Orders that are returned to us due to an incomplete or incorrect address provided will not be returned to the customer or only at our discretion, and will only be resent at the customer's expense. Additionally, orders that are abandoned by the customer, for whatever reason, will not be returned to the customer and will only be resent at the customer's expense. Our returns policy is simple, if not entirely satisfied with your item(s), simply return the item in its original condition with the returns slip provided within 7 days of receiving the item, for an exchange or refund. Refunds of the costs of the goods given without quibble and the purchaser agrees to bear the cost of return postage unless in in the rare instance of your purchase being faulty without being tampered with to make it so! Our shipping costs are not refundable Refunds will be credited in the same form as they were paid if an item is returned within 7 days of receipt. To return a purchase(s), if applicable, please include the packaging slip that you received with your parcel and indicate the reason for the return. Send the returned item(s) by registered mail to the address which appears at the top of the packaging slip. No responsibility will be taken for items lost in transit, we therefore strongly recommend you register and/or insure your parcel. Goods must be returned within 7 days - unworn and unwashed. The return of products will lead to a full refund of the price of the purchased product and shipping paid at point of purchase. The customer bears responsiblilty for return postal costs. Goods received after 7 days may be returned to the customer and we reserve the right to refuse to refund. For hygiene reasons, no returns are accepted on intimate items. Intimate items include pants. We will exchange Maternity Bras and Support items if unworn and unwashed. Refunds for maternity swimwear are happily offered if the item is unworn and the hygiene strip is in place. Please make sure your name, address, phone number and instructions are clear on any correspondance to Lafeenoire Maternity . Include your depatch document in your parcel. You accept responsibility for return postage. We aim to ship your order within 5 working days, as all items purchased are in stock/ available direct from our partner stockists. We source items especially to sell to you so there if you ever see 'Out of Stock' on our site, the item is due back in soon!. When items are no longer available they are no longer in our online shop. Orders are despatched Monday to Friday (business working days, not including Bank Holidays) unless otherwise specified. Please make a request if next day delivery is required and accept additional payment may be required. Please expect a delay where bank holidays fall within the working week. Our rights: Miscellaneous Details: All items are tagged with either original brand labels or our Lafeenoire brand labels. We carry a huge range including our own brand maternity swimwear, designer and highstreet maternity jeans, imported maternity dresses and other lafeenoire branded garments, some of which will have had labels removed or defaced discreetly to prevent store returns. This is a legal requirement. Well known high street or overseas brands are selected to make up our collection. Special offers/promotions: May be withdrawn at anytime without notice We sincerely hope our site is easy to navigate, simply select your category and browse to your hearts content! Bookmark us as new lines and brands are added regularly Intellectual Property information Some of the range offered by La Fee Noire Maternity is highstreet brands or designer. Along side are our own label items. Please note, in the case of brands the labels will be defaced or indeed removed to avoid infringement of intellectual property rights and /or attempted store returns. Our stock is often sourced from bonefide wholesalers used by the brand companie themselves. Please be assured , where an item is listed using a brand name it is always the genuine article Skincare and Toiletries (The La Fee Noire Skincare range)
Validation and Evaluation Our products are assessed by independent toxicologists and microbiology screening is undertaken by a second independent firm. Hypoallergenic Products Our output has been approved as hypoallergenic by an independent toxicologist who noted that it ‘has been manufactured using raw materials specially selected as having either low allergenic potential or present at concentrations where such potential is minimized. It meets with the criteria for being described as hypoallergenic'.
Richard Lappas for providing fabulous photography for Lafeenoire Maternity and also assistance from Maxam |